Frequently Asked Questions
Find the Answers You Seek
How often should I replace my Brushmo toothbrush heads?
We recommend replacing your toothbrush head every 3 months or sooner if the bristles become frayed.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you’re not completely satisfied with your purchase, please contact us at [support@brushmo.com] for assistance. Unfortunately, for hygienic reasons, we cannot accept returns of opened items.
Are Brushmo replacement heads compatible with my Sonicare toothbrush?
Yes! Brushmo Click-On replacement heads are compatible with most Philips Sonicare toothbrush models, including the 6100 series. If you have questions about compatibility, feel free to reach out to us with your model number.
How long does shipping take?
Orders are typically processed within 1-2 business days.
Shipping times are as follows:
- Standard Shipping (U.S.): 3-5 business days
- International Shipping: 7-14 business days
- You’ll receive a tracking number once your order ships.
Can I subscribe to Brushmo products for automatic delivery?
Yes, we offer subscription options for our replacement toothbrush heads and dental floss! You can choose how often you’d like your products delivered, and you’ll enjoy exclusive savings on every order.
How do I care for my Brushmo toothbrush heads?
Rinse your toothbrush head thoroughly after each use and store it upright in a clean, dry place.
Are Brushmo products eco-friendly?
Our products are designed with sustainability in mind, and we’re continually working on ways to reduce packaging waste and use environmentally friendly materials.
Are your products FDA approved?
Yes, all Brushmo products meet FDA standards for safety and quality.
Can I buy Brushmo products in stores?
Currently, Brushmo products are available exclusively online through Brushmo.com and select marketplaces.
How do I contact Brushmo customer support?
You can reach us at support@brushmo.com or by filling out the contact form on our website. Our team is here to help with any questions or concerns you may have!
Do Brushmo products come with a warranty?
Yes, all Brushmo products are covered by a one-year limited warranty against manufacturing defects.
Are your dental floss options safe for sensitive gums?
Yes, our floss is designed to be gentle yet effective, making it suitable for sensitive gums.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They make the perfect gift for friends and family!
Why choose Brushmo over other brands?
Brushmo is committed to providing high-quality dental care products at a fraction of the cost of major brands. Here’s why our customers love us:
- Our replacement heads are designed to offer the same performance as leading brands, ensuring a superior clean.
- We use advanced bristle technology for effective plaque removal and gum health.
- All products are rigorously tested for quality and durability.
- We offer excellent customer service to ensure your satisfaction.
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